Centara Grand Beach Resort & Villas Krabi ★★★★★

Scenery Great food

Too many tourists on the property⁶ Monkey trail fastidious

Timing of boat transfer from pier

The breakfast buffet selection is large and food quality is good. However, the coffee machines are too small and regularly run out of milk or need cleaning etc. Hotel location is superb from a seafront perspective but very awkward for people with mobility issues. Grounds etc are all immaculate

Unfortunately, a few things should be better at this price point. The door access system is not as secure as it should be, and the swipe access on our "anti monkey" swipe door access fell apart twice. Service in the seafront bar is tardy and some of the staff seemed a bit aloof for some reason - if you're in the hospitality industry, at least be hospitable. Our major issue though lies with the hotel pricing for drinks etc as these were excessively inflated compared to the "off-Resort" pricing for soft drinks etc. There are only 2 ways of accessing the resort (which is part of reason they can inflate their pricing). One method is by boat, and they offer a complimentary service which is frequent and effective, but ties you to their schedule,or you can organise privately for a cost. The other, more quirky, option is the "Monkey Trail" which is a hazardously constructed series of wooden stairways and ladders which many people will see as dangerous. We used it daily but every time there was different damage evident and it was clearly a daily task keeping it passable. If you don't feed or interact with the monkeys found along its length they generally leave you alone. However, the half-wits who gather at the town end of this trail blatantly ignoring the "Do not feed the monkeys" signage, cause queues of people to back up waiting to get on, or off, the trail. The knock-on effect is a weight of people all jostling around each other, adding a couple of tonnes weight to the wooden structure cobbled together with no engineering thought into how much weight it can bear. Not good.

Location and room views (ocean facing room)

Very noisy due to the constant noise from boats, hotel is very tired and not a 5 star. Food is average. Overall not good value for money which is a shame as it could be a gem!

It felt like the property needed a major renovation

It has a private beach in the swimming pool, Alexia

Loved to location and all the property had to offer in terms of pools, beach, water sports and fitness center. 3 restaurants to choose from. Beautiful rooms that were private and spacious with two outdoor seating areas. Service was excellent. Breakfast had many, many options.

This is a large hotel and you get day trippers from Krabi coming over. They can buy day passes and take up the beach chairs. You have to go by boat to get there and so you can only use the hotel transport to get anywhere so it can be expensive. We booked this after a booking fell through. We prefer a boutique hotel without the masses.

The property is very beautiful. At the end of Ao Nang bay but beyond the main strip and therefore only accessible by boat or the monkey trail - aka difficult to walk out at night. However it’s very well positioned for the scenery

Access is a challenge

Overpriced food, taxi services, amenities.

The location is stunning but this comes at a cost as there are only a couple of options in and out of the resort. Either by speedboat transfer which you need to book in advance or "The Monkey Trail" which is a high hike over the cliff through the jungle. For those of you who are elderly, bad knees or just aren't as fit as you thought you were don't attempt!! With the heat and the incline of the climb that alone is enough to get even the fittest of you sweating!

I think the property is a little tired and is showing her age. I appreciate that we are a year or so out of all the covid restrictions and that the property first needs to get back some of its losses, that said a planned maintainence program should be sort soon.

Overall good property but it’s isolated and the monkeys while cute, can be smelly and the hotel doesn’t clean up after them.

Beautiful beach front resort, fantastic breakfast and great rooms with excellent facilities (jacuzzi on balcony was great)

Beach restaurant had limited options and can be quite slow in serving. It is one of the only places to eat as the resort is cut off from every where

Very peaceful. The staff was well prepared and catered upon request.

A bit old and dusty. Operational system was quite slow. The food was average comparing to what was paid.

Very good

No comments

Beautiful hotel in a beautiful location,quiet when I stayed due to corona virus.

Food disappointing,went to Coast restaurant and they had run out of the seafood platter for two. Ordered room service one night and my partner did not receive the right dish. Ended up eating mostly in AoNang,the beach steakhouse grill has divine food. Just a short tuk tuk ride from the pier

Beautiful views. great reception team-easy and professional check in and out. The pool and beach area were beautiful. The rooms were big with nice bathrooms.

there was a leak coming out the light in the ceiling on the dressing table (not a small amount of water) and the tv didn’t work at all. Very expensive food and drinks, 1400 thb for a steak (around £37) and then you had to add sides. We had a Thai buffet on one of the nights, which wasn’t great and that cost us 1500 thb per person (around £40) the wine was very expensive too. Compared to other hotels we stayed in whilst in Thailand our bills were always very high, but the food was much lower quality.

Beautiful setting, quite secluded beach, good breakfast, huge room and enormous size beds.

The beach isn't that pretty during low tide. Very price food and drinks. Very little activities/entertainment in the hotel. The thai show was a joke...

Fabulous location, really big resort with great breakfast and good bar by the pool, reasonable fitness centre and cool Monkey trial which can bring you to the town centre. We had a great time except few bits which were annoying and you wouldn’t expect to see in 5* hotel.

!!!When I booked a room I have ticked a box to arrange a transfer, however no one got back to me. I had to contact the resort myself and what I received was email from some customer service and lady is asking for our flight details. I have send it over, but never received a confirmation it’s booked. And of course by our arrival no one was in airport, so we had figured it out ourselves how to get to our hotel. It wasn’t the end, as when taxi dropped us at the pier we had to wait for an hour for the next boat as it’s not every 30 min like they advised on website. Be aware it’s a resort with a private territory the price is x 2 times more than at any other places. Yes, it’s a 5* hotel, but for this money the service is actual no more than 3* maximum, some stuff is rude and can’t really speak English. I do understand it’s a big resort, but you wouldn’t expect to see towels on the floor or plats left on the stairs for 2 days. Really important thing when you check in they will ask for a deposit £360, which they haven’t mentioned anywhere. as it’s not a small amount I think it should be marked somewhere. Hope it helps!

Great location! Amazing sunsets, not too many bugs, decent food and access to a big ol beach. I loved the view when we got the high up rooms.

I kind of wish they didn't sell so many day-passes at such a low price compared to what we pay as customers, as they get most of the benefits of the private beach. Also I thought the kayak service shouldn't cost for hotel guests.

Fabulous location. Perfect for couples and families who enjoy a quiet, secluded vacation away from all the hustle and bustle of the Island. The monkey trail is a fun experience to access the Ao Nang beach by foot instead of the Hotel Ferry.

The property is slightly dated and the rooms need to be renovated. The drawback to the Monkey Trail is that it may not be suitable for children and older couples.

Room layout & balcony facilities Beach & location beautiful Kayak loan etc was easy & fun Breakfast- extensive choice & delicious

Generally, facilities in rooms & around the hotel were in need of updating. A lot of the furniture was old & tired, some broken. For example, window blinds didn’t shut properly, tv only had 3 channels available, cupboard door didn’t close properly. Cost of eating/drinking on site was way too high.